Terms of Service

Effective Date: May 18, 2026 Last Updated: May 19, 2026

Plain-English summary (informational only; the numbered sections below control if anything conflicts):

1. Acceptance

BY CLICKING "I agree" (or any equivalent), creating an account, or using the Service, you accept and agree to be bound by these Terms of Service (this "Agreement"). If you are entering into this Agreement on behalf of a company, school, club, partnership, or other legal entity, you represent that you have the authority to bind that entity to this Agreement, in which case "you" and "your" refer to that entity. If you do not have such authority, or if you do not agree, you may not use the Service.

This Agreement incorporates by reference Summit Flight Ops's Privacy Policy and any other policies referenced herein, as updated from time to time.

2. The Service

"Service" means the Summit Flight Ops platform — the software accessed at summitflightops.com and any successor URLs, including scheduling, dispatch, maintenance tracking, billing, payment processing, training progress, and any related features, content, websites, and APIs made available by us.

"We," "us," "our," and "Summit" mean Summit Flight Ops LLC, a Arizona limited liability company with its principal place of business at 2982 N 24th St Ste 115 PMB 441104, Phoenix, AZ 85016.

"You," "your," and "Customer" mean the person or entity using the Service under an account.

3. Beta Status; No Warranty of Continued Operation; Data-Loss Risk

The Service is currently in beta. You acknowledge and agree that:

  1. The Service is provided as-is and as-available. Features may change, be added, or be removed without notice.
  2. The Service may contain bugs, errors, or other defects. We make no representation that the Service will operate without interruption, that data will be preserved, or that any specific outcome will result from using the Service.
  3. YOUR DATA MAY BE LOST. While we take reasonable steps to safeguard your data, you acknowledge that data loss can occur and YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF ALL DATA you submit to or store in the Service. We strongly recommend that administrators export and locally retain a backup of their school's data on a regular basis (weekly at minimum).
  4. We are not liable for any loss, corruption, deletion, or unavailability of your data, regardless of cause. See § 11 (Disclaimer) and § 12 (Limitation of Liability).
  5. You should not rely on the Service as your sole system of record for legally-required records (including aircraft maintenance logs, flight time, or training records). The Service is a convenience tool; primary recordkeeping remains your obligation.

4. Account Registration; Authority; Accuracy

To use the Service you must register an account. You agree to (a) provide accurate, current, and complete information at registration, (b) maintain and promptly update that information, and (c) keep your account credentials confidential. You are responsible for all activity that occurs under your account, including activity by your invited users, employees, agents, or anyone you authorize. You must promptly notify us of any unauthorized use of your account or any other suspected security breach.

You represent that you (and any user you invite) are at least the age of majority in your jurisdiction and have the legal capacity to enter into this Agreement.

5. Subscription; Billing; Non-Refundable; Trial

5.1 Subscription tiers. The Service is offered on a paid subscription basis. Current tiers and prices are published at summitflightops.com and incorporated by reference. We may change pricing or tier structure prospectively on at least thirty (30) days' notice for existing paying customers.

5.2 Trial. The initial subscription includes a first-month trial. A one-time, non-refundable $20 set-up fee is charged at sign-up. Recurring monthly billing begins on day 31 unless you cancel before that date.

5.3 Auto-renewal. Subscriptions automatically renew each month at the then-current price until cancelled. By providing payment information, you authorize Summit (through its payment processor, Stripe) to charge that payment method on each renewal date.

5.4 NO REFUNDS. ALL SUBSCRIPTION FEES (INCLUDING THE TRIAL SET-UP FEE) ARE FULLY NON-REFUNDABLE, IN WHOLE OR IN PART, FOR ANY REASON, INCLUDING WITHOUT LIMITATION (A) DISSATISFACTION, (B) UNUSED PORTIONS OF A PAID PERIOD, (C) PERIODS OF SERVICE UNAVAILABILITY, (D) DATA LOSS, OR (E) ACCOUNT SUSPENSION OR TERMINATION FOR YOUR BREACH. Limited refunds may be granted at our sole and absolute discretion; doing so does not create any obligation to grant similar refunds in the future.

5.5 Cancellation. You may cancel your subscription at any time through your account's Subscription page (Settings → Subscription) or by contacting us. Cancellation takes effect at the end of your current paid period; you retain access to the Service until that date. After that date your access ends; we have no obligation to retain your data and may delete it at any time.

5.6 Failed payments. If a renewal charge fails, we will retry per our payment processor's standard schedule. Your account may be paused or downgraded if payment remains unresolved.

5.7 Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes applicable to your use of the Service.

6. Payments to Third Parties (Customer-of-School Payments via Square)

The Service includes optional integration with Square, Inc. ("Square") to allow you (if you are a Flight Operation) to accept card or ACH payments from your own students, renters, or other customers. You acknowledge and agree that:

  1. Funds collected from your customers via Square flow directly to a Square merchant account that you control. Summit is not a party to that flow, never takes custody of your customers' money, and is not a payment processor or money transmitter with respect to those funds.
  2. Your relationship with Square — including all merchant agreements, fees, dispute resolution, KYC, and tax reporting — is solely between you and Square.
  3. You are responsible for charging only amounts owed, refunding when appropriate, handling chargebacks, and complying with all card-network and applicable money-services laws.
  4. Summit may disconnect or pause the Square integration at any time for technical or compliance reasons.

7. License Grant; Restrictions

7.1 Grant. Subject to your compliance with this Agreement and your payment of all applicable fees, Summit grants you a limited, revocable, non-exclusive, non-transferable, worldwide license to access and use the Service for your internal business purposes during your subscription term.

7.2 Restrictions. You will not, and will not permit any other person to: (a) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Service to or for the benefit of any third party; (b) modify, adapt, translate, or create derivative works based on the Service; (c) reverse engineer, decompile, or disassemble the Service, or attempt to derive any source code or underlying ideas, except to the extent applicable law expressly permits; (d) frame, mirror, or scrape the Service; (e) use any automated means (including bots, spiders, scrapers, or crawlers) to access the Service except for properly authenticated and rate-limited use of any APIs we publish; (f) interfere with or disrupt the integrity or performance of the Service, including by introducing malicious code, viruses, or excessive load; (g) attempt to gain unauthorized access to the Service or any related systems, networks, or data; (h) use the Service to send spam, phishing, or other unlawful or abusive messages; (i) use the Service to store or transmit infringing, obscene, threatening, defamatory, or otherwise unlawful material; or (j) use the Service to build, train, or improve a competing product, service, machine-learning model, or dataset.

7.3 Competitor use. You may not access the Service if you are employed by, or are otherwise acting on behalf of, a direct competitor of Summit Flight Ops, except with our prior written consent. You may not use the Service for purposes of benchmarking or competitive analysis without our written consent.

8. Your Data; Privacy; Backups

8.1 Customer Data. "Customer Data" means any data, content, or material you (or your users) submit to or store in the Service, including user records, schedules, invoices, payment records, logbook entries, and uploaded files.

8.2 Ownership. As between you and Summit, you retain all right, title, and interest in your Customer Data. You grant Summit a limited, non-exclusive, royalty-free, worldwide license to host, copy, transmit, display, modify (technically only, for compatibility), and process Customer Data solely as necessary to provide and improve the Service, to comply with law, and to enforce this Agreement.

8.3 Your responsibility. You are solely responsible for the legality, accuracy, completeness, and intellectual-property status of Customer Data, including for obtaining all consents required from your users (students, renters, instructors, staff) before submitting their personal information to the Service.

8.4 Backups (yours). You are responsible for retaining your own backups of Customer Data. Summit may, but is not obligated to, retain backups of Customer Data on your behalf. See § 3.

8.5 Deletion on termination. Upon termination of your account, we may delete Customer Data without notice. If you wish to retain your data, you must export it before the end of your subscription period.

8.6 Privacy. Our processing of personal information is described in the Privacy Policy, incorporated by reference.

9. Acceptable Use; Aviation-Specific Disclaimer

9.1 You remain the operator. The Service is a software tool. It is not a Certified Flight Instructor, an Authorized Inspector, an Aircraft Dispatcher, an FAA representative, or a substitute for the judgment of any certificated person. Without limiting the foregoing:

9.2 Compliance. You will comply with all laws, regulations, and rules applicable to your use of the Service and your flight operation, including the Federal Aviation Regulations, applicable TSA rules (including 49 C.F.R. § 1552 if you train candidates for certain certificates), state and local laws, and laws governing privacy, payment-card data, and tax.

10. Intellectual Property

Summit (and its licensors, where applicable) owns and retains all right, title, and interest, including all related intellectual property rights, in and to the Service, the Summit name, the Summit logo, and any feedback, suggestions, or improvements you provide regarding the Service. No rights are granted to you except as expressly set forth in this Agreement.

If you provide feedback, ideas, or suggestions about the Service, you grant Summit a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUMMIT FLIGHT OPS LLC AND ITS LICENSORS, AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT.

SUMMIT DOES NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) ANY DATA WILL BE PRESERVED; (D) ERRORS WILL BE CORRECTED; OR (E) THE SERVICE OR ANY SERVER MAKING IT AVAILABLE IS FREE OF VIRUSES OR HARMFUL COMPONENTS.

YOU ACKNOWLEDGE THAT SUMMIT HAS NO CONTROL OVER THE INTERNET, THIRD-PARTY SERVICES, OR YOUR DEVICES, AND IS NOT LIABLE FOR ANY DELAY, INTERRUPTION, OR FAILURE ARISING FROM SUCH MATTERS.

Some jurisdictions do not allow the exclusion of certain warranties; the exclusions above apply to the maximum extent permitted by law.

12. Limitation of Liability

12.1 No indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SUMMIT (OR ITS LICENSORS, AFFILIATES, OR ANY OF THEIR OFFICERS, EMPLOYEES, OR AGENTS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, OR DATA, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF SUMMIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Cap. SUMMIT'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO SUMMIT FOR THE SERVICE IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12.3 Aviation events. WITHOUT LIMITING § 12.1 OR § 12.2, SUMMIT WILL NOT BE LIABLE FOR ANY CLAIM ARISING FROM OR RELATED TO ANY FLIGHT, AIRCRAFT INCIDENT, ACCIDENT, MAINTENANCE EVENT, REGULATORY VIOLATION, OR ANY DECISION MADE BY YOU, YOUR USERS, OR ANY THIRD PARTY IN RELIANCE ON THE SERVICE.

12.4 Essential purpose. The limitations in this § 12 apply notwithstanding the failure of essential purpose of any limited remedy.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; the limitations above apply to the maximum extent permitted by law.

13. Indemnification

You will defend, indemnify, and hold harmless Summit Flight Ops LLC and its officers, directors, employees, agents, and affiliates from and against any third-party claim, demand, action, or proceeding, and any associated losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees), arising out of or related to: (a) your or your users' use of the Service; (b) Customer Data, including any claim that it infringes a third party's rights; (c) your breach of this Agreement; or (d) any flight, aircraft, training, or operational matter involving you or your users.

We will promptly notify you of any such claim and reasonably cooperate in the defense at your expense. You may not settle any claim that imposes any obligation on us without our prior written consent.

14. Suspension; Termination

14.1 By you. You may terminate by cancelling your subscription as described in § 5.5.

14.2 By us. We may suspend or terminate your access immediately if (a) you breach this Agreement (including any failure to pay), (b) your use threatens the security, stability, or lawful operation of the Service, (c) we are required to do so by law or regulation, or (d) we discontinue the Service generally.

14.3 Effect. Upon termination, your right to access the Service ends. Provisions that by their nature should survive termination will survive, including §§ 3, 5.4, 8, 10, 11, 12, 13, 16, 17, and 18.

14.4 Discontinuation. We may discontinue the Service at any time on thirty (30) days' notice. If we do so for reasons other than your breach, we will provide a reasonable means to export your Customer Data and a pro-rata refund of any prepaid fees covering unused periods after the discontinuation date — this is the sole exception to § 5.4.

15. Changes to the Service or these Terms

We may modify the Service or these Terms at any time. Material changes to these Terms will be communicated by email to the address on file or by posting to the Service at least fourteen (14) days before they take effect (or such longer period as required by law). Your continued use of the Service after the effective date of a change constitutes acceptance of the modified Terms. If you do not accept a change, your remedy is to cancel your subscription.

16. Governing Law; Disputes

16.1 Governing law. This Agreement is governed by the laws of the State of Arizona, excluding its conflict-of-laws rules, and by applicable U.S. federal law.

16.2 Venue. Any action or proceeding arising out of or relating to this Agreement will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and the parties consent to personal jurisdiction and venue there.

16.3 Class-action waiver. Any claim arising out of or relating to this Agreement or the Service must be brought solely in a party's individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding. YOU AND SUMMIT EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT. If any portion of this waiver is held unenforceable in a given proceeding, the unenforceable portion will be severed and the remainder will continue in force. Nothing in this section limits either party's right to seek injunctive or other equitable relief in a court of competent jurisdiction.

17. Assignment

You may not assign or transfer this Agreement or any of your rights or obligations under it without our prior written consent. We may assign this Agreement, in whole or in part, without notice or consent in connection with a merger, acquisition, reorganization, sale of substantially all of our assets, or by operation of law. Any prohibited assignment is void.

18. Miscellaneous

18.1 Entire agreement. This Agreement, together with the Privacy Policy and any other policies expressly incorporated by reference, is the entire agreement between you and Summit regarding the Service and supersedes all prior agreements.

18.2 Severability. If any provision is held unenforceable, the remaining provisions will remain in full force.

18.3 No waiver. A failure to enforce any provision is not a waiver of that or any other provision.

18.4 No agency. No agency, partnership, joint venture, or employment is created by this Agreement.

18.5 Notices. Notices to Summit must be sent to legal@summitflightops.com with a copy to the registered address above. Notices to you may be sent to the email address on your account.

18.6 Force majeure. Neither party is liable for failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, internet or utility failures, or government action.

18.7 Export. You will comply with all U.S. export-control laws applicable to your use of the Service.

18.8 U.S. Government users. The Service is "commercial computer software" and "commercial computer software documentation" as defined in FAR § 2.101 and DFARS § 252.227-7014, provided to U.S. Government end users with only those rights set forth herein.

19. Contact

Summit Flight Ops LLC 2982 N 24th St Ste 115 PMB 441104, Phoenix, AZ 85016 legal@summitflightops.com

If anything in this document is unclear or you have questions before agreeing, please contact us before you sign up.